Brisbane’s #1 Water, Fire, Mould Restoration Experts

Your Trusted Restoration and Cleaning Experts in South-East Queensland.

About Us

Welcome to Metrodry Restoration

Your go-to company for restoration and cleaning needs. Our expert technicians are dedicated to providing fast, reliable, and effective solutions to residential and commercial clients.

We specialise in water damage restoration, fire damage restoration, mould removal, and other cleaning services.

Our team is equipped with state-of-the-art tools and technologies to ensure we can quickly assess and address any damage your property may have sustained.

24/7 Water Damage Restoration in Brisbane, Queensland – MetroDry Restoration

If there is water damage to your property, it is important to respond quickly. Whether the water comes from broken pipes or flooded basements, if left unresolved, it can all lead to serious problems. Moreover, it may result in structural issues along with potential hazards. In less than 24 hours, mould can start to grow even with very little water.

In such cases, you need a company you can count on to immediately restore your home. MetroDry Restoration provides 24/7 water damage restoration in Brisbane, Queensland. Our comprehensive services address a variety of water damage situations. It includes accidental spills, severe storm damage, and unexpected leaks. We offer effective restoration and cleaning services to make sure your property recovers quickly.

Restoration and Cleaning Services in South East Queensland

We offer a wide range of services, ensuring that you get everything you need to restore and revitalise your property. We understand that dealing with water damage, fire, or unexpected events can be tough. Hence, having reliable professionals by your side make a significant difference. Here is a list of the services that we offer:

  • Rapid Emergency Response

    We provide a rapid emergency response that covers flood clean-up, sewage clean-up, water extraction, structural drying, concrete drying, and more. Our emergency clean up services aim to minimise damage and restore normalcy to your property as quickly as possible. We understand that emergencies demand immediate attention. With us, you can rest assured of a prompt and thorough water damage restoration process in times of crisis.

  • Fire and Smoke Restoration Service

    When facing the aftermath of a fire, our whole team is here to help. Our fire and smoke restoration service encompasses a thorough process to eliminate the effects of fire and smoke. With proven techniques, we work hard to restore your property to its pre-damaged condition. You can be sure that our team can handle the intricacies of fire-related issues with precision and care.

  • Mould and Bacteria Remediation

    Our mould and bacteria remediation services go beyond surface cleaning. We offer mould inspection, mould strip-out, mould removal, and HEPA-grade purification. This ensures a comprehensive and lasting solution to mould and bacteria issues. You can rely on our expertise for a healthier and safer environment.

  • Specialty Cleaning Services

    We have a team that specialises in a range of cleaning services tailored to meet your unique needs. With our systematic method and meticulous attention to detail, we make sure you have a clean and healthy home. This service includes:

  • Deep Cleaning
  • Carpet Cleaning
  • Hard Surface Cleaning

  • Trauma and Crime Cleaning
  • Rubbish Removal
  • Professional Window Cleaning

  • New Building Cleaning

  • High Pressure Cleaning

  • Decontamination Cleaning
  • Hoarding and Squalor Clean-up
  • Covid Sanitation
  • Property Disaster Clean-Up

We’ve got every aspect covered. So, you can count on us for dependable flood and fire restoration in Brisbane. Our dedicated team is ready to deliver top-notch services to bring your property back to normal again.

About Us

Response

24/7 Rapid Emergency Water/fire Damage Service

Our 24/7 emergency service is available for water damage, fire damage, mould removal, and other cleaning needs. We provide a range of services to help restore your property to its pre-damage condition.

Call Now: 1300 335 852

4K+

Water Damage Projects Of Houses

25+

Years Of Experience In The Industry

500+

Happy Customers

What We Offer

Metrodry Services

Water Damage

Fire & Smoke Restoration

Mould & Bacteria Removal

Speciality Cleaning

How Does it Work?

At MetroDry Restoration, we strive to make the process of reaching and working with us as straightforward as possible. From the initial call to the arrival of our cleaners on-site, we prioritise clear communication and efficient service delivery.

Here’s a detailed breakdown of how we operate:

Contact Us

The process of restoration begins by giving us a call. Our knowledgeable staff is ready to assist you 24/7. So, you can reach out to us and we’ll guide you through the initial steps.

Initial Inspection

Once you’ve contacted us, we’ll schedule an initial inspection at your convenience. Our experts will assess the situation, understanding the scope of the restoration or cleaning services required.

Service Plan

Following the inspection, we’ll develop a tailored service plan based on the specific needs of your property. This plan outlines the steps we’ll take to restore or clean your space effectively.

Cleaner On-site

With the service plan in place, our skilled professionals will arrive on-site promptly. They are well-equipped with the necessary tools and expertise. That way, the restoration or cleaning process starts, ensuring efficient and thorough results.

Strategies We Use to Deal with Different Situations

Every water damage situation is different and we know the importance of tailoring our approach to your specific circumstances. Our experienced team assesses the severity and type of water damage to recommend a strategy that aligns with your needs.

In the event of an accidental overflow, our immediate strategy revolves around swift containment to minimise the spread of water. Activating our rapid response team ensures a quick and efficient water extraction process. This helps prevent additional damage and reduce the risk of mould growth.

If faced with a burst water pipe, our strategy includes an immediate shutdown of the water supply to prevent further damage. Emergency repairs are swiftly executed on the burst pipe which stops leakage and restores a stable water supply.

In the case of a natural flood, safety takes precedence, with a focus on evacuating occupants and avoiding contact with floodwaters. Seeking our professional assessment helps you address the unique challenges presented by natural floods. Our 24/7 rapid response team is mobilised for immediate water extraction and thorough cleanup to mitigate further damage.

Experiencing

Why choose Metrodry Restoration?

At Metrodry Restoration, we understand that experiencing water damage or other restoration needs can be a stressful and overwhelming experience. That’s why we’re committed to providing our clients with the highest quality restoration services and excellent customer service and support. Here are just a few reasons why you should choose Metrodry Restoration

In times of water damage crisis, MetroDry Restoration is here to assist you with the best restoration experience. Reach out to us for any water remediation and emergency restoration services in Brisbane Queensland. You can talk to us by calling our team on 1300 335 852 or sending us an email at info@metrodry.com.au.

Rapid Emergency Response

We offer 24/7 emergency services and will respond to any water damage emergency within one hour, ensuring that further damage is mitigated as quickly as possible.

High-Quality Services

Our team is equipped with state-of-the-art tools and technologies to quickly and effectively address any damage to your property, ensuring that it is restored to its pre-damage condition as quickly and efficiently as possible.

Fully Certified with IICRC

We are certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC), ensuring that our team is trained and equipped to provide the highest quality restoration services.

Reasonably Priced

We offer competitive pricing for all of our restoration services, ensuring that our clients receive high-quality services at a reasonable price.

Insurance Backed

We work with insurance companies to ensure our clients receive the coverage they need for restoration.

Commitment to Customer Satisfaction

We are committed to providing excellent customer service and support throughout the restoration process, ensuring that our clients are completely satisfied with our services.

FAQs
Yes. Our dedicated team strives to ensure that your property is thoroughly dried, preventing any potential long-term damage.
In case of an emergency, you can contact us immediately. Our 24/7 service ensures a swift response to tackle emergency water damage situations.
The cost of repairing ceiling water damage can vary based on the extent of the damage. You can call our team to know more about our pricing.

Our skilled team employs advanced techniques to address and repair old water damage, They are well-equipped to restore your property to its pre-damaged state with precision and expertise.

Certainly. We specialise in repairing water damage within residential properties, ensuring a safe and habitable environment for you and your family.

Yes, prolonged water damage has the potential to lead to structural issues.

Our expertise extends to various types of water damage scenarios, including accidental overflow, burst pipes, and natural floods.

The duration of the restoration process varies depending on the extent of the damage and the area of the property. Our team works efficiently to complete the restoration process as quickly as possible. You can call us if you want to get an exact time estimate for your restoration.

Yes, we can provide regular maintenance services and provide proactive solutions for a consistently clean and secure environment.

We employ advanced technology and cutting-edge tools to ensure effective and efficient water damage restoration, delivering optimal results for your property.

Absolutely. Your safety is our priority and hence our carefully selected cleaning products are chosen to be safe for both pets and children. This helps us provide a clean and secure environment for your family.

Reviews

Google Reviews

Charl o'connell
Charl o'connell
2023-11-14
Special thanks to Tony for his friendliness, professionalism and workmanship by sorting out our flooding issue at our family home!!! I would highly recommend this company as they are a highly professional outfit. They arrived right on time after my call on Friday morning. They were quick to extract the water, very diligent in identifying potential damaged areas and then addressing it very quickly and professionally. All this whilst trying their best to accommodate us to still being able to use some areas of the flooded area. Look no further if you require help!!
N
N
2023-11-05
Thank you Johnson for reliable, efficient, fair service. Johnson arrived promptly and punctually. He communicated well about the issue.
Tom Starks
Tom Starks
2023-10-28
i can not write in words and detail the precision and the level of quality of work Johnson and the team at Metrodry delivered bravo team thank you!!
Justin Murphy
Justin Murphy
2023-10-28
Really happy with the service
Beatle Bum
Beatle Bum
2023-10-28
Very grateful they, went above and beyond. Explained everything were very thorough. Reassuring and supportive.
Paul Leitch
Paul Leitch
2023-10-26
Johnson came immediately for an after hours job. He was there in minutes. Got the job done.
Jane Miller
Jane Miller
2023-10-18
Johnson and the Metrodry team were exceedingly professional and very helpful. They were fast to arrive when I had a burst hot water pipe in my roof and my home flooded. The restoration work was done quickly and the process was explained very well throughout. Highly recommend their services.
Marie O'Neill
Marie O'Neill
2023-10-12
Excellent service from Metrodry Johnson arrived prompt and spent so much time explaining things to me and there was no charge for the call out I would highly recommend this company
Melissa Baker
Melissa Baker
2023-10-02
Johnson and the team at Metrodry Restoration saved our new apartment from a big flooding issue from the apartment upstairs and the work they did saved us big $$$$ by avoiding structural rectification. Johnson was there day and night whenever we needed (even coming on the way out to dinner!). He completely dried our whole ceiling and was so supportive along the way. Highly recommend Johnson and the team! It will save you in the long run!

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