Boutique and specialised for quality over quantity
Why Choose Us
Transparency
No surprises, and nothing to hide. We take pride in offering an honest, fair, and caring service. We do inspections based on your insurance needs and at no extra costs. We have no fixed contracts. So, if you ever feel disappointed for any reason, simply give us 60 days notice to end the agreement, and we will be more than willing to transfer documents over, and help in the process of switching management.
We aim to build trusting partnerships, where-by going above and beyond for our clients and tenants, we strengthen relationships and hope to create loyalty in return. We ourselves are property investors, so we know what it is like to be in your shoes.
Knowledge
As an experienced team with industry knowledge, we are here to help. Whether you are looking to strategically manage your portfolio or you are just starting out as an investor, our service is for you. We are educated on; legislative compliance, marketing properties, finding good tenants, dealing with enquiries, problems and disputes, and many other barriers that cause stress to landlords.
To stay up to date, we are committed to attending regular training sessions and completing the latest courses. We also partner with trusted tenancy software and receive the latest updates to the changes in tenancy law and market rent. So we will never miss the chance to inform you of better returns.
Communication
We believe comprehensive communication is key in property management in auckland. Especially because there are multiple parties involved. No matter what the situation is, whether it is positive or negative, you will have the discretionary option to be consistently informed. Even if everything is on track and running smoothly, we will be in touch to let you know. A small reminder that this is your investment. You have worked hard for it, and you deserve to know what is going on at all times.
This is not only open to landlords, but the tenants and other service providers too. Clear and prompt communication with tenant enquiries, and organising services, helps us maintain good relationships.
FAQs
1. How can I enlist the services at Omni Property Management?
Enlisting the services of Omni Property Management is simple.
All you have to do is contact us through our website, or give one of our professional property managers a call. We’re also available through email at enquiries@omniproperty.co.nz.
We’ll schedule a detailed consultation with a member of our team, so we can better understand your property management needs. Assuredly, we’re prepared to tailor our services to meet your unique requirements.
2. What areas in New Zealand do you cover?
We are based in Epsom, and provide expert rental property management across Auckland.
From Avondale to Ellerslie and beyond, we ensure all major suburban areas of Auckland benefit from our wide-ranging expertise.
3. What is the process for property maintenance with Omni Property Management?
As a boutique property management company, we have devised a thorough process for property maintenance to ensure a happy landlord-tenant relationship. We carry out routine free inspections of the property, and employ local professionals – with the appropriate equipment, like heating assessment tools, voltage testers and air quality monitors – to bring your property up to scratch if issues show themselves.
4. How is rent collection managed by Omni Property Management?
At Omni Property Management, we have a strict zero tolerance policy for rent arrears. As such, we manage rent collection in accordance with the Residential Tenancies Act.
For example, if a tenant falls behind in rent by a week or more, we are happy to assist in escalating the matter to the Tenancy Tribunal for a fair resolution. Equally, we guarantee that tenants receive a legal and reasonable rent agreement, including 60 days’ written notice of annual rent increases.
5. How do you stay updated on New Zealand’s property regulations?
We could not succeed at property management in Epsom without remaining ahead of the curve when it comes to New Zealand’s property regulations.
Regular training and updates keep our team members informed and compliant, and we pride ourselves on being well-versed in the best practices for property management across Auckland.
6. What sets Omni Property Management apart from other industry competitors?
Omni Property Management is distinguished by our commitment to excellency in all that we do, for landlord and tenant. The quality of our customer service is also outstanding as shown by our client testimonials, and we utilise innovative technologies like digital platforms to provide streamlined property management services.
